FAQ

+ What is Direct Primary Care?

Direct primary care is Advanced Primary Care provided by independant doctors who focus on complete care and value for their patients. We know we can do this without the middleman, so no insurance companies. Turns out when we don't bill insurance, costs actually go down. Way down. And, we get to focus on providing the best care, because we only work for you. Fully transparent, you'll know exactly how much that care costs. And we think you'll be surprised. Great care is surprisingly affordable.

+ What if I need to go to the emergency room, or see a specialist?

If it's a true emergency, call 911, or go to the emergency room.

If it's something urgent but not life threatening, call us first. We may be able to see you right away, and save you a trip.

If you need a specialist, we can refer you and stay in close touch with that physician. If you are paying out of pocket, there may be cash based pricing for you. If you want to use insurance for those services, you can do so.

+ Can you bill my insurance?

No, we do not bill any insurance plans. If you have health insurance you can use it for outside services that are not part of your membership, like labs, imaging, or visits with specialists. We recommend you call your insurance to see if those services are covered.

+ Why should I join?

Because we are exceptional doctors, who will take great care of you. We are a part of your community and take the time to get to know you. We promise to focus on what is valuable to you- easy access, transparent pricing, and highest quality, personalized care.

Our practice strives to care for many un-insured families and individuals. Being part of this movement helps us move towards better primary care for all.

Give us a try, you'll like us.

+ What is the difference between a family medicine doctor, and an internist? Or a pediatrician?

Dr. Mechley and Dr. Glass are board certified Family Medicine physicians. We are uniquely trained specialists in caring for the entire family: from newborn care through childhood, adolescence, and adulthood, even through end-of-life care. An internist provides care for adults only, a pediatrician for kids only. We care for all ages. We have additional training in basic dermatology, gynecology, and office procedures, giving your family multiple resources right in our office.

+ Why are we doing this? Why not work for a hospital system?

We really love being family medicine doctors. We love taking care of people. We love spending time with patients, as much as we need, without limitations from insurance companies. We have 35 years combined experience in medicine. This led us forward to think about care differently. We also have a passion for teaching medical students and residents, and we want to show them a different way.

Join us. We are here to pursue our joy in practice.

+ What is the difference between Concierge Medicine and Direct Primary Care?

Concierge practices often bill your insurance, as well as charging you an annual or monthly fee. We never bill insurance, so no co-pays! This is how we save you money. This allows us to keep our overhead low, which keeps our prices low for everyone, no matter what insurance you have. This also allows access for people with minimal or no insurance. Checkout the breakdown differences here.

+ I used to see a doctor for Functional Medicine, can you do this? or an Integrative Medicine consult?

We do not do functional medicine testing or integrative medicine consults. Many patients who ask this question have a specific health concern they want addressed. We make a great fit for someone interested in partnering with their doctor for long term care, not to manage a specific symptom or ailment. Our experience is that the basics of whole health - nutrition, movement and emotional health, create the best foundation for our care. We do not routinely do advanced testing which is not clinically sound or use excessive supplements in our care.

+ What are your recommendations about vaccines?

Integrated Family Care is a vaccinating practice. This means that we believe in the evidence based guidelines on vaccines published by The American Academy of Pediatrics, Centers for Disease Control and Prevention, and the Advisory Committee on Immunization Practices. Subsequently, we recommend that all of our patients follow the published standard guidelines. As a patient-centered practice, we acknowledge that some parents may choose to deviate from the recommended guidelines. We will always help address your concerns, as long as we can protect our patients from diseases that may imminently threaten them or other patients with whom they are in contact.